The Directorate facilitates research on all matters relating to the tea industry by funding research programmes undertaken by the Tea Research Foundation of Kenya (TRFK). The research programmes are aimed at improving planting material, husbandry, yields, quality, and disease and pests control.

In addition to undertaking research, the Foundation provides advisory services to the growers on specific problems encountered in tea cultivation through organized field visits, demonstrations, and publication of research findings and reports.